Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
The role of the Strategy and Operations Manager is to support production readiness, operators, and batch release in partnership with the Manufacturing Leadership Team and cross-functionally across the site. The Strat Ops manager is also expected to plan and manage scheduled tasks (technology transfers, capital projects, campaign support and readiness, continuous improvement projects, deviations), and assign duties to manufacturing project specialists and associates to meet the production schedule and approved/procedural timelines. They are capable of clearly assigning objectives, setting, measuring and supervising progress, marshaling resources and handling opposing priorities.
Key Accountabilities
Deliver to Ready, Run, Release priorities per Plan. Independently able to make decisions to support Manufacturing. Must reduce the variability of duration/time between runs related to equipment, process or document issues
Proficient in Root Cause Analysis / Cause Mapping to ensure effective proactive identification to prevent issues or problem resolution from eliminating the recurrence of the problems Identification and implementation of preventative actions in response to safety near misses or incidents Equipment Cost Center Review for all areas of responsibility. Runs major investigations and develops Storyboards as needed, e.g., contamination, etc.
Process Management. Establish and uphold a process-specific reference guide for troubleshooting, response, and addressing critical issues. Accountable for SOP clarity, accuracy, and relevance. Responsible for prioritizing SOPs for most efficient & effective ownership by supervisors and operators. Ensure owners have the expertise required to own the SOPs. Follow up on DMS suite board actions/issues related to Equipment, Documents, or Process
Equipment and Process SME: Identify non-routine technical training associates may need, develop material via T&D or Expert trainer, or supervisors/associates. SME for analytical instruments; e.g., FIT, NOVA, SoloVPE, Density Meters, Vicell, etc. Develop associate SMEs for these technologies. Conduct Post Campaign MFG Lessons Learned, which includes eDCF Review w MSAT (Face to Face).
Addresses Regulatory and Customer Audit Requests and any observation responses for Documents, Equipment, and Process. Participate in inspections as Backroom Triage Manufacturing Representative.
Actively provide coaching and mentoring to supervisors, associates by involving employees in issue identification and resolution.
Key Requirements
AS/BS or equivalent experience in a Science Related Field
Proven leadership experience
Successful track record of hand on manufacturing or GMP experience
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.