Systems Engineer, Quality Assurance
United States, Portsmouth (New Hampshire)

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Join Lonza AG as a Systems Engineer supporting QC lab systems! Support ongoing Lonza operations through technical assistance as it relates to computerized systems infrastructure for QC laboratory systems and equipment! Provide a technical resource to operations customers to ensure that systems are crafted and operating to meet QC need.

Key responsibilities:

  • Provide technical support to operations customers to ensure systems meet QC needs.

  • Responsible for Installation Plans (IP) and disaster recovery (DR).

  • Recognize and address technical problems through troubleshooting with infrastructure and network.

  • Support the infrastructure (servers, networks, workstations, storage, and devices) for Quality Control and other operational systems.

  • Maintain system integrity and identify performance and security improvements.

  • Apply colleagues, system documentation, and support contracts to address sophisticated problems.

  • Implement test scripts (design, execution, simulation, etc.) with assistance from your supervisor.

  • Own change requests and participate in all aspects of the change control system.

  • Learn, understand, and align with 21 CFR Part 11 regulations.

  • Review/revise OT-related SOPs, functional specifications, and work instructions due to CAPA, equipment/process changes, or error prevention activities.

  • Performed other duties as assigned.

Key requirements:

  • Bachelor’s degree in science or computer science required or equivalent experience.

  • Experience with virtual machines (VM) and VB Scripting.

  • Proven track record to work within established policies and procedures.

  • Strong problem-solving skills and attention to detail.

  • Ability to collaborate optimally with Quality Control, Operational Technology, and Information Technology collaborators.

  • Dedication to maintaining system integrity and improving performance and security.

  • Willingness to stay informed about regulations and compliance standards

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Reference: R65947